1.1 By accessing our site, the customer agrees to the terms and conditions of use, which may be updated occasionally;
1.2 Access to this site is only permitted on a temporary basis and we reserve the right to remove and/or change services without prior notice;
1.3 Amorim Gerações is not responsible, for any reason, if the site is temporarily unavailable;
1.4 Amorim Gerações reserves the right to deactivate or eliminate registered accounts that have not engaged in any commercial transactions for more than 90 consecutive days. The Company is not liable for any losses or damages resulting from this action. Users agree to this clause by proceeding with the registration and utilization of the offered services.
2.1- To have access to our store, products, information and prices, a registration must be made, which after being accepted by our team, will allow free access. It should be noted that we only provide access to individuals who present a valid Corporate Number (NIPC) or a Tax Identification Number (NIF) with a valid activity record;
2.2- The customer must undertake to provide true data that allow the regular operation and dispatch and invoicing of orders.
3.1 The ordering process involves registration on the site. After making the purchase, we advise all our customers to keep a copy of the document containing the transaction data, specification of products and/or services, as well as their price and delivery times;
3.2 The minimum value to place an order is 75€ (VAT not included) + shipping costs;
3.3 When placing an order, the customer formalizes a purchase and sale contract with Amorim Gerações Lda, then declares that he is aware of and accepts the general conditions established on the amorimgeracoes.com website;
3.4 Orders will be executed in 2 to 3 business days, except in festive seasons when the workflow increases;
3.5 Orders will be processed on a first-come, first-served basis, in the event of any out of stock, the customer will be contacted to inform about the availability of the article, and alternative proposals will be given, if they are of the your interest;
3.6 Shipping values are subject to change depending on availability and/or product additions; This value will be sent later along with the order summary;
3.7 The products presented on this site are subject to availability and quantity of existing stock;
3.8 In case the products are out of stock, stock, the customer has the option of waiting for their replacement or ordering in a next order.
Amorim Gerações will not ship items when they are replenished. In the case of "Immediate Delivery" items, the customer can choose to be notified when the stock is replenished on the product page;
3.9 In case of exchanges and returns, the customer may choose to exchange for another item. Alternatively, we can issue a credit note to deduct from a future order;
3.10 Exchanges and returns of items must be sent to Amorim Gerações Lda. The costs of sending the exchanged and/or returned products will have to be borne by the customer, as well as the sending of new products to the customer`s address, unless the customer is safeguarded by clause 7.3 or 7.9.
4.1 The prices of the products sold on the Amorim Gerações website are exclusive to the online store, may vary from the prices charged in the existing physical store and, unless otherwise stated, are valid only for the date on which they are announced, remaining in force for orders placed and validated on that date;
4.2 Products with Immediate Delivery (with guaranteed stock) are exclusive to orders placed on the Amorim Gerações website. Amorim Gerações does not guarantee that products with Immediate Delivery will be in stock at our warehouse in Felgueiras.
4.3 All prices are shown in euros, plus VAT at the prevailing rate;
4.4 Amorim Gerações works with color correction software to bring them as close to reality as possible. However, we emphasize that color is a factor that depends on each monitor and their settings, so there may be differences in colors from monitor to monitor;
4.5 There are products designated as "Immediate delivery", these products have guaranteed stock and are delivered within 24 hours, unless there are items added to the cart that are not immediate delivery or payment is not is done within this period.
4.6 In cases of errors in product prices due to technical failures, computer attacks (piracy) or other unforeseen circumstances, we reserve the right to contact the customer to resolve the situation before proceeding with the order processing. If a pricing error is identified after placing an order, we will use reasonable efforts to inform the customer of the situation as soon as possible. This can be done through email, telephone or other means of communication available.
In cases where the customer has already paid for the incorrectly priced product, we suggest the following options:
Value Adjustment: If the customer agrees, the value of the incorrectly priced product can be adjusted to reflect the correct value. In this case, we will contact you to inform you of the new value and request confirmation of the continuation of the order.
Partial or full refund: If the customer does not agree with the price adjustment or correction is not feasible, we will offer a partial or full refund, depending on the circumstances. The amount to be refunded will be determined according to the discrepancy between the incorrect price and the correct price of the product or order.
We recognize the importance of transparency and customer satisfaction, and will do our best to resolve any pricing errors fairly and efficiently. However, we reserve the right to cancel the order if we are unable to contact the customer or if there is no mutually satisfactory resolution. This clause on pricing errors aims to establish a transparent policy and ensure the best shopping experience for our customers. By continuing to use our website and placing orders, the customer agrees to the terms and conditions set forth herein.
5.1 All orders will be sent to the customer within 24 (twenty-four) hours after receipt of payment for the order, unless otherwise stated, communicated and justified, expressly, to the customer, if in which the shipment can be made within a longer period;
5.2 The delivery of the order will be carried out to the customer through our logistics service or a distribution company, and according to the day and time period that the customer indicates as preferred to receive the same ;
5.3 We are not responsible for delays arising from the operation of the carrier.
5.4 The addressee must, upon delivery, check the condition of the outer packaging and write in the case of apparent damage on the proof of delivery: “damaged package”; “dented box”, “torn volume”, etc.
5.5 The phrase “Subject to conference” has no legal validity, you must put the recommended mentions in the previous line (5.4).
5.6 If the recipient accepts the order without making any reservations and/or observations indicating an anomaly in said order, it implies that he received the cargo in compliance and in perfect condition.
5.7 The recipient must count the number of packages received, if there is any missing package: they must mention this fact on the proof of delivery (PDA or carrier guide, waybill).
5.8 Amorim Gerações cannot assume liability for damages where these procedures are not followed.
Amorim Gerações offers the following payment methods:
6.1 Bank Transfer – You can make your payment through our IBAN, in this method we ask that you always send us the proof, so that we can process your order more quickly;< /p>
6.2 Payment by Multibanco (Available in Portugal) – Payment by ATM can be made through the ATM Network or your Homebanking, in this case you do not need of proof.
6.3 Payment By MBWAY (Available in Portugal) – Payment through MBWAY can be made through the MBWAY application (available on Android and iOS). After sending the payment request, you have 3 minutes to accept the transaction.
6.4 Payment by PayPal – Payment will be initiated after receiving a payment email with information regarding the order in question. Then just follow the steps of the PayPal platform. When selecting PayPal Payment, 4% of the total amount of the order will be charged for administrative costs.
6.5 Cash or Cash on Delivery –The order will be paid upon delivery in cash. When selecting this payment method, a cash on delivery fee will be charged.
class="mb-0"> 6.4 You have 8 working days to make the payment by ATM, if you are unable to do so in the time available due to any problem, please contact us and explain the case, so that we do not cancel your order.
7.1 The cost of transport will depend on the weight and the place of delivery, whose amount to be debited will be specified at the time of validation of the order and effecting the respective payment;
7.2 In addition to our logistics system, we are concerned with establishing contracts with transport companies, in order to offer all our customers a quality, efficient and competitive service; at the moment we have a contract with CTT Expresso, DPD, Campos and Cadilhe, among others.
7.3 Shipments to mainland Portugal will be free from an order with a value over €499 (VAT excluded);
7.4 We do not ship to the Azores, however, if you wish, we send your contact to the company Miguelinos Têxteis Lda. This company is our business partner that sells exclusively to the Azorean market;
7.5 We ship to Madeira, if the customer has a maritime freight forwarder to whom we can send the goods, send us an email when registering to [email protected];
7.6 For other countries, the GLS service is used, with delivery guaranteed in more than 220 countries, between 3 to 7 working days;
7.7 Amorim Gerações undertakes to deliver to the transport company within 24 hours after receipt of the order value, with the periods described above counting from that date;
7.8 Amorim Gerações will be open to suggestions to define a more economical way to deliver goods to its customers. If the customer is aware of alternative means of transport, he may contact Amorim Gerações Lda at [email protected];
7.9 Regardless of all precautions, some damage or errors may always occur during transport. If this happens, this information must be sent to our contact within 8 days after receiving the order. The addressee must always take points 5.3 to 5.8 into account.
7.10 Amorim Gerações Lda is not responsible for any delay in delivery of the goods.
8.1 The order may be canceled if it has not yet entered the processing system. There are certain times of the year that, because they are special, result in a more intense flow of work, at these times any cancellation can become difficult;
8.2 If the customer wishes to return his purchase, he must immediately send an email to [email protected], indicating clearly and precisely the reasons for such return. After sending you will be informed about how to proceed with the return. The customer must make the return within a maximum period of 8 days after receipt. Please note that only items with the purchase invoice can be returned, whose products are inviolate and in the proper conditions;
8.3 Following the return of the goods and confirmation of the correct condition of the articles and packaging, the price paid by the customer will be refunded through a credit note, to be deducted from a next order , excluding delivery or return costs, which, in the meantime, have been incurred by the customer;
8.4 In the event that, after carrying out a payment transaction with a card, it is found that there is a partial or total refund of the amount of the transaction charged to the cardholder, the refund transaction to be carried out by Amorim Gerações will be carried out to credit the account of the same card that supported the original transaction.
9.1 All intellectual property rights of software and content available through this website are the property of Amorim Gerações, LDA or are licensed and protected by national and international laws. All these rights are reserved to Amorim Gerações LDA and its authorized representatives. Users who have a personal website on the Internet and who wish to place, for their personal use, a simple direct link to the Amorim Gerações homepage must, mandatorily, ask for authorization. Any hypertext link directed to our website and using the framing or in-line linking technique is formally prohibited.
9.2 The user of this site may save, print or display the contents of this site for his personal use only. It is expressly prohibited to publish, manipulate, distribute or reproduce, in any format, any content on this website or linking it to any business or company.
You must not misuse this website by intentionally introducing a virus, trojan, worm, logic bomb or any technologically harmful software or materials. The user must not attempt to access this website without authorization, and undertakes not to attack this website by any malicious informational methods. Therefore, we will report any failure to comply with this regulation to the corresponding authorities, and we will cooperate with them to discover the identity of the person responsible for the attack. Likewise, in the event of failure to comply with this clause, authorization to use this website must be suspended immediately.
Amorim Gerações shall not be held liable for any damages or losses resulting from a denial of service attack, viruses, other software or technologically harmful or harmful material that may affect your computer, IT equipment, data or materials as a result of using this website. web or downloading content from the same, or from another site forwarded by the same.
Applicable regulations require that some of the information or notices we send you be in writing. By using this website, the user agrees that most communication will be done electronically. Amorim Gerações will contact the customer by e-mail or provide information via the publication of notices on this website. For contractual reasons, the user agrees to use these means of electronic communication and accepts that all contracts, notices, information and other communications are in electronic form and comply with legal requirements to provide them in writing.
Comments and suggestions are always welcome, the user can always make comments and suggestions through our contact form.